CUSTOMER CARE
SUSTAINABILITY
LAST UPDATED: TO BE CONFIRMED
Final policy copy must be supplied and legally approved by KARISMAI before launch.
SHIPPING DESTINATIONS
Policy content pending client confirmation. This section will define supported countries and any delivery restrictions.
PROCESSING & DELIVERY
Processing windows, carriers and estimated delivery times will be confirmed before launch.
RETURNS
The final return window, item condition requirements and return method must be supplied by KARISMAI.
EXCHANGES
Availability of direct exchanges and size replacement procedures will be confirmed before launch.
DUTIES & TAXES
Destination-specific duties, taxes and payment responsibilities require final client approval.