CUSTOMER CARE

ACCESSIBILITY STATEMENT

LAST UPDATED: TO BE CONFIRMED

Final policy copy must be supplied and legally approved by KARISMAI before launch.

SHIPPING DESTINATIONS

Policy content pending client confirmation. This section will define supported countries and any delivery restrictions.

PROCESSING & DELIVERY

Processing windows, carriers and estimated delivery times will be confirmed before launch.

RETURNS

The final return window, item condition requirements and return method must be supplied by KARISMAI.

EXCHANGES

Availability of direct exchanges and size replacement procedures will be confirmed before launch.

DUTIES & TAXES

Destination-specific duties, taxes and payment responsibilities require final client approval.