CUSTOMER CARE
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For order questions, sizing guidance or product care, send us a message below.
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FREQUENTLY ASKED QUESTIONS
SHIPPING & DELIVERY
Shipping destinations, processing windows and carriers to be confirmed by KARISMAI.
RETURNS & EXCHANGES
Return window, item condition requirements and return method to be confirmed.
SIZE & FIT
Refer to the size guide on each product page. Between sizes, choose the larger size.
ORDER STATUS
Order tracking details will be sent by email once the order ships.
PRODUCT CARE
Fabric-specific care instructions to be supplied with final product data.